Terms & Conditions

Booking a Car Tour

 

  1. The “Car Tour” service involves taking a trip by car with a private driver. The client can either select a ready-made route or suggest their own itinerary.

 

  1. We offer the following types of car tours:
  • Sightseeing Ride by Car
  • Sightseeing Ride by Car from the Airport 
  • Guided Sightseeing Car Tour
  • Car Rental with a Driver
  • Personal Driver for a Business Trip

 

  1. Travel agents can book a tour in their personal account in the “Book Auto Tour” section no later than 48 hours before the start of the trip.

 

  1. Kiwitaxi provides travel agents with information about the booking options, tour durations, car types, additional services, and the total cost of the tour.

 

  1. Travel agents’ commission is an average of 10% of the order amount, and this is included in the cost of the tour. When the booking is completed, the commission is automatically credited to the travel agents’ balance in the currency specified in their personal account. 14 days after the tour date, the commission is considered approved.

 

  1. If a full or partial payment is made and sufficient data is provided for the service to be carried out, the booking will be confirmed within 24 hours of the order being placed.

 

  1. Travel agents can change their bookings no later than 24 hours before the start of the trip. Kiwitaxi does not guarantee that any changes made less than 24 hours before the start of the trip will be accepted. This may result in the cancellation of the booking without the prepayment being refunded.

 

  1. Travel agents can cancel their bookings with a full refund no later than 24 hours before the start of the trip. In case of cancellation less than 24 hours before the start of the trip, Kiwitaxi will not be able to refund the prepayment.

 

  1. If travel agents are dissatisfied with their experience finding and booking car tours on the Kiwitaxi website, they can send us a complaint by email to tour@kiwitaxi.com within 14 calendar days of the completion of the tour date. Any emails sent after the expiration of this period may be discarded without consideration.